Transparency report 2026
Reports, measures, appeals and automated tools: what JobBridge did to protect candidates and companies.
Introduction
JobBridge publishes this report every year to account for the moderation of its platform: reports received, measures taken, appeals handled, share of automated tools and processing times. It meets the transparency requirement of the European Digital Services Act (DSA) and JobBridge’s commitments to candidates and companies.
All values are aggregated over the period covered. The report contains no name of a person or company, no identifier and nothing that could lead back to a particular case.
Key figures
| Indicator | Value |
|---|---|
| Reports received | 0 |
| Measures applied | 0 |
| Automated alerts | 0 |
| Appeals received | 0 |
| Share of answers within 7 business days | not disclosed (sample too small) |
| Suspensions | 0 |
| Bans | 0 |
| Reports to the authorities | 0 |
To prevent re-identification, values between 1 and 5 are replaced by “< 5”, and rates or delays computed on fewer than 5 cases are not disclosed.
Reports received
Reports filed by registered or anonymous people (e-mail required), by reason taken from the terms of use and by type of targeted content.
| Indicator | Value |
|---|---|
| Reports received | 0 |
| of which anonymous reports | 0 |
| of which reports from registered people | 0 |
| Outcome: confirmed | 0 |
| Outcome: rejected | 0 |
| Outcome: duplicates | 0 |
| Outcome: still open at the end of the period | 0 |
Processing times
Time between receiving a report and the decision on the case, in calendar days.
| Indicator | Value |
|---|---|
| Closed reports taken into account | 0 |
| Median time | not disclosed (sample too small) |
| 90th percentile time | not disclosed (sample too small) |
Measures taken
Measures applied by Trust & Safety (excluding unapproved proposals), by type. A measure is “automated” when triggered by an automated tool, always under human control.
| Indicator | Value |
|---|---|
| Measures applied | 0 |
| of which automated measures | 0 |
| Share of automated measures | not disclosed (sample too small) |
| Measures reversed (appeal or review) | 0 |
Automated detections
Alerts produced by the automated tools and the human decision taken on each. The confirmation rate measures how relevant these tools are.
| Indicator | Value |
|---|---|
| Automated alerts | 0 |
| Confirmed by an analyst | 0 |
| Dismissed | 0 |
| Acknowledged false positives (after appeal) | 0 |
| Pending at the end of the period | 0 |
| Confirmation rate | not disclosed (sample too small) |
Appeals
Challenges filed against a measure. JobBridge commits to answering within 7 business days (Belgian calendar), by someone other than the decision’s author whenever possible.
| Indicator | Value |
|---|---|
| Appeals received | 0 |
| Decision confirmed | 0 |
| Decision modified | 0 |
| Decision cancelled | 0 |
| Pending at the end of the period | 0 |
| Answers within 7 business days | 0 |
| Share of answers within 7 business days | not disclosed (sample too small) |
| Median response time | not disclosed (sample too small) |
Accounts: restrictions, suspensions, bans
Measures affecting an account (person or company). Bans require a double validation.
| Indicator | Value |
|---|---|
| Feature restrictions | 0 |
| Suspensions | 0 |
| Bans | 0 |
| Reports to the authorities | 0 |
In line with our commitments, only the number of reports to the authorities is published.
Job offers held for pay below the minimum
Job offers whose pay was below the joint committee minimum, held before publication, and the outcome of the justifications given by employers.
| Indicator | Value |
|---|---|
| Offers held | 0 |
| Justifications received | 0 |
| Justifications accepted | 0 |
| Justifications refused | 0 |
| Justifications pending at the end of the period | 0 |
Traffic
Aggregated traffic indicators (pseudonymised daily statistics), without any individual journey.
| Indicator | Value |
|---|---|
| Pages and screens viewed | 0 |
| Unique visitors (daily sum) | 0 |
Methodology and automated tools
The figures come from the platform’s logs: the audit log (measures, appeals, publications), the log of reports and Trust & Safety cases, and daily traffic statistics. They are computed automatically, then proofread by the Trust & Safety team before publication.
JobBridge uses automated tools to spot risky content or behaviour: requests for money from candidates, disguised offers (self-employment or pyramid selling), discriminatory wording, duplicated or republished offers, multi-location offers, pay below the legal minimum, collusion between an employer and a candidate in the loyalty programme, resemblance to banned accounts, and an internal trust score. These tools produce alerts: no sanction is ever taken automatically against an account, every alert is examined by a person.
The precise parameters of these tools (term lists, thresholds, weightings) are not published so as not to make circumvention easier. Anyone affected by a measure is informed of it with the reasons, whether automation was involved, and the ways to appeal.
Contact
For any question about this report or about JobBridge’s moderation: trust@jobbridge.be.